Billing Terms & Conditions

Billing Terms & Conditions

Welcome to FirewoodRacks.com! We want to ensure that your shopping experience is smooth and transparent. Please take a moment to review our Billing Terms & Conditions before making a purchase.

Payment Methods:

We accept the following payment methods:

  1. Credit Cards: We accept Visa, MasterCard, American Express, and Discover.
  2. PayPal: You can securely make payments using your PayPal account.
  3. Debit Cards: We accept debit cards with the Visa or MasterCard logo.
  4. Apple Pay
  5. Google Pay
  6. Diners Club
  7. Shop Pay
  8. Meta

Billing Information:

  1. Accuracy: Please ensure that your billing information is accurate to prevent any payment processing delays or issues.
  2. Billing Address: Your billing address must match the address associated with your payment method.
  3. Fraud Prevention: We take fraud prevention seriously. Orders may be subject to additional verification, and we reserve the right to cancel orders if fraudulent activity is suspected.

Order Confirmation:

After placing an order, you will receive an email confirmation with your order details. If you do not receive an email confirmation, please check your spam folder or contact our customer support team.

Billing Errors:

If you notice any billing errors or discrepancies in your order, please contact us at info@alexandermfg.com immediately. We will investigate and resolve the issue as quickly as possible. Call 888-421-5010 Monday-Friday 8am-5pm CST for immediate response.

Sales Tax:

Sales tax may be applicable based on your location and the products you purchase. The applicable sales tax will be calculated during the checkout process.